Learning organization in the context of the modern public administration

According to Karen E. Watkins and Victoria J. Marsick‘s questionnaire (1993) which is based on the levels of learning: individual, group, and organizational, in order to assess the expression of the characteristics of the Learning Organization in the context of contemporary public administration, the study was conducted in 2016. In October - December, 228 employees were interviewed at an outpatient health care institution. In many public sector organizations, the management, evaluation and performance analysis of activities are becoming an increasingly important component of the activities of public sector institutions. Public sector organizations seeking to implement the concept of a learning organization need to reorganize their organization‘s governance structure. An outpatient personal health care institution‘s critical point in the training of employees is the inadequate allocation of financial and other assistance to all jobseekers. The highest rated organizational learning levels were found, hereinafter referred to as groups / teams, and at the lowest level on an individual level. We can say that goal-oriented organizational learning in an out-patient health care institution determines the development, increases the competitive advantage and allows adaptation to change and management, and gives each employee an opportunity for self-realization. The study found that the largest strength of an outpatient person‘s health care organization was focusing on the client‘s (patient‘s) opinion; The organization provides employees with the tools necessary to carry out their work; employees are able to work in a team, help each other learn, respect the opinion of another employee; managers share the latest information on technologies, innovations, trends. We can say that this institution seeks to become a learning organization, but is not enough to learn alone; it is imperative that the organization‘ s management should be oriented towards continuous improvement of the processes and based on the paradigm of contemporary public management. Purpose of the research: To reveal the expression of the characteristics of the learning organization in the context of contemporary public administration