Assesses the implications for tourism organizations, with responsibility for training, of promoting world?class standards in the delivery of the UK tourism product. Analyses the implications through a detailed assessment of the demand for training by bed and breakfast operators. Examines the motivations of operators, their perceived training requirements and determinants of views on training. Identifies two target segments: a learner segment and a non?learner segment. Finds that tourism organizations must review the quality of their own product. They must acquire a detailed understanding of their target training markets and tailor their marketing strategy accordingly
Service providers are recognizing the importance of customer service and are investing considerable ...
A needs assessment of tourism industry education and training in Washington State was directed at ma...
M.Comm. (Strategic Management)The South African hotel industry is a labour intensive industry, with ...
AbstractThe travel industry in the present-day world has become a large service trade for population...
Thesis (MTech (Tourism and Hospitality Management))--Cape Technikon, Cape Town, 2004The research is ...
This report documents a multi-perspective investigation into the training needs of the hospitality a...
In this paper the authors argue that traditional training courses in Tourism and Hospitality need to...
This study examined employees’ perception of training practices in the hotel industry in a developin...
This report documents a multi-perspective investigation into the training needs of the hospitality a...
The incorporation of training procedures, both formal and informal, within hospitality firms is reco...
The highly competitive environment in which businesses operate today requires a skilful workforce in...
The consensus from many years of research in the small and medium enterprise (SME) sector is that it...
Staff training is one of the ten principles for sustainable tourism development. This study assesses...
Tourism is a relative newcomer to the academic repertoire and literature on the subject revealed a p...
The concept of accreditation is relatively new to the tourism industry yet industry leaders consider...
Service providers are recognizing the importance of customer service and are investing considerable ...
A needs assessment of tourism industry education and training in Washington State was directed at ma...
M.Comm. (Strategic Management)The South African hotel industry is a labour intensive industry, with ...
AbstractThe travel industry in the present-day world has become a large service trade for population...
Thesis (MTech (Tourism and Hospitality Management))--Cape Technikon, Cape Town, 2004The research is ...
This report documents a multi-perspective investigation into the training needs of the hospitality a...
In this paper the authors argue that traditional training courses in Tourism and Hospitality need to...
This study examined employees’ perception of training practices in the hotel industry in a developin...
This report documents a multi-perspective investigation into the training needs of the hospitality a...
The incorporation of training procedures, both formal and informal, within hospitality firms is reco...
The highly competitive environment in which businesses operate today requires a skilful workforce in...
The consensus from many years of research in the small and medium enterprise (SME) sector is that it...
Staff training is one of the ten principles for sustainable tourism development. This study assesses...
Tourism is a relative newcomer to the academic repertoire and literature on the subject revealed a p...
The concept of accreditation is relatively new to the tourism industry yet industry leaders consider...
Service providers are recognizing the importance of customer service and are investing considerable ...
A needs assessment of tourism industry education and training in Washington State was directed at ma...
M.Comm. (Strategic Management)The South African hotel industry is a labour intensive industry, with ...