Tanggung Jawab Hukum Antara PT. POS Indonesia Cabang Surakarta Dengan Konsumen Dalam Pengiriman Barang

Shipping of goods is the activity of the physically sending goods from the sender’s place to a place that matches the recipient’s address by land, air or sea without reducing or changing the condition of the goods from the sender. The aim of this research is to find out the implementation process, regulations, and rights and obligation between PT. POS Indonesia with the sender in the goods delivery agreement, in addition to find out the legal responsibility if one of the parties commits an offense on the basis of default and / or acts against the law. The method used by the writer in this research is normative approach because it examines legal principles and legal rules or regulations relating to legal responsibility between PT. POS Indonesia and the sender. This type of research is descriptive because this research aims to describe thoroughly and systematically about legal responsibility between PT. POS Indonesia and the sender in the goods delivery agreement. The result of the research show that the process of implementing the goods delivery agreement is that before the agreement occurs, the parties must meet administrative and legal requirements. At the time of the agreement the parties are marked by signing of a letter of agreement for the delivery of goods made by PT. POS Indonesia based on a standard agreement. Afters an agreement occurs, a blinding legal relationship arises which gives birth to rights and obligations. The rights of PT. POS Indonesia are the obligations of the sender, meanwhile the rights of the sender are the obligations of PT. POS Indonesia. If one of the parties does not fulfill his obligations due to default, then based on article 1237 and article 1238 of the civil law code, he must compensate for the loss and if because of his mistake he did not have good intentions, violated the written law and was not careful so that it harmed one of the parties, then based on article 1365 of the civil law code he must compensate for the loss on the basis of an unlawful act