[[alternative]]The Factors Impact on the Employee Turnover of SMEs: Evidence on Mongolia

[[abstract]] 蒙古國的失業率相對亞洲其它國家而言偏高，如泰國失業率約0.9%、柬甫寨約1%、越南約2.17%、台灣達3.72%，而蒙古國高達6.6%。近年中小企業在蒙古國持續成長，然而似乎無助於解決失業率。故如何降低從業人員的流動性以解決失業問題，為一值得探究的議題，得以提供有意義的建議予相關機構做為重要的參考依據。 本研究推論影響從業人員流動的因素包括工作滿意度、組織文化、福利薪資及未來發展等四個因素，將可以解釋員工滿意度，進而得以做為探討中小企業員工流動性之參考依據。 本研究採用問卷進行資料的蒐集，發放問卷的對象為蒙古國首都烏蘭巴托的中小企業員工，共計回收120份有效問卷，本研究以推論統計之因果分析及差異性分析進行研究假說之分析，實證結果顯示工作滿意度、組織文化、福利薪資及未來發展對員工滿意度皆具有正向影響，故此推測上述因子能做為降低員工流動率之解釋變數。[[abstract]] The purpose of this study is trying to explore the factors impact on the employee turnover of SMEs in Mongolia. Mongolia has a higher unemployment rate rather than in other Asian countries. The data to confirm the above statistics are as of the first 2 months of 2019, Thailand's unemployment rate is 0.9%, Cambodia's unemployment rate is 1.0 %, Vietnam's unemployment rate is 2.17%, and Taiwan's unemployment rate is 3.72%. In Mongolia, the unemployment rate is 6.6%. Therefore, how to lower unemployment rates to SMEs might provide the good suggestions to improve Mongolia economics. Firstly, these studies try to define the factors affecting the worker's satisfaction which is regarded as the direct factor for explaining the worker turnover rate. This study uses the factors of cultural factors (leadership, colleague, and commitment), welfare factors (salary, retire fund), and development factors (career development, company development) to explain the work satisfaction. And then the result can be used to find out the reason for lowering the turnover rate. The questionnaire surveys are employed by this study and it collects data from 120 respondents by email in Ulaanbaatar Mongolian SMEs employees. According to the empirical result, it shows that the above factors positively impact on job satisfaction