From Enthusiasm to Disappointment – What Emotions are there in Online Consulting Forums?

The aim of the article is to discuss different emotional constellations and their language manifestation, which take part in the specialist communication in a selected consulting forum on the Internet. It shows which emotions are typically expressed by diverse language means on a digital internet-based communication platform, in which situations or contexts these emotions arise and how they are communicated during the online information exchange. The question is also discussed which situational and contextual communication causes emotions in digital discourse. Existing examples of emotional communication in the consulting process as well as different emotional language elements are analysed and their contribution to emotion expression is examined