Influence of selected ergonomic factors on the effectiveness of quality control

W artykule przedstawiono wyniki badań wpływu wybranych czynników ergonomicznych na skuteczność kontroli jakości w przedsiębiorstwie produkcyjnym z branży drzewnej. Wykazano, że dostosowanie środowiska pracy do wymagań i zaleceń ergonomii wpływa na skuteczność kontroli jakości, mierzoną frakcją wyrobów niezgodnych w stosunku do wyrobów zgodnych w kontrolowanej partii produkcyjnej.In this article, authors shown the influence of selected ergonomics factors on the effectiveness of quality control. Demonstrate a significant role of human in quality improvement. In product realization, project findings relate to a specific product, in production processes. The designed quality must be transferred to produced quality. The key of success is to respect the findings of project, to keep on the high level maintained quality of enterprise resources – machinery, equipment, infrastructure, technologies, processes, working conditions, and also prepare a person to work – in the meaning of ergonomics. Full use of technical capabilities of fixed assets, in the meaning of maximal quality level, depends on interaction between man and machine, technical objects. People are a factor, without which production could not be implemented. The human potential, next to substantive and financial potential, is the main part of production potential of the enterprises. From many reasons, also physical, and mental strength, human being is much more defective, than technical elements. “Biological machine” is not the same as technical machine. All the non-conformance, that are the result of the human factor, are coming from bad projected system, not adapted to human. It is not a bad will of employee (of course without all extreme situations). Ergonomics, as a science, is responsible for adaptation of technical conditions to human. The humanization of processes has got an important influence on quality in production processes. Ishikawa says “People are the creators of quality”. Authors says: Ergonomics is the creator of quality