Psychological support for professional firefighters

V diplomskem delu je povzeta raziskava o vplivu stresnih situacij in psihološki pomoči poklicnim gasilcem. Pomen psihološke pomoči interventnim službam se povečuje, vpeljava sistema pomoči pa je postopna in skladna s potrebami. Psihološka pomoč se nudi reševalcem nujne medicinske pomoči, poklicnim gasilcem, policistom in vojakom. Namen diplomskega dela je bil raziskati, kaj je stres, kako vpliva na poklicnega gasilca in kakšen je sistem psihološke pomoči v poklicnih gasilskih enotah. Raziskava je bila opravljena s pomočjo strokovne literature, tujih raziskav in anketiranjem. Anketa je bila izvedena med poklicnimi gasilci Gasilsko reševanje službe Kranj. V anketi je sodelovalo 39 poklicnih gasilcev, ki so podali odgovore na različne tipe zastavljenih vprašanj. S pomočjo odgovorov anketirancev je bilo podano mnenje o doživljanju stresnih situacij na interveniranju oziroma pri opravljanju dela ter o podpori in psihološki pomoči, ki so jo deležni. Stres je med poklicnimi gasilci prisoten in povzroča občutke nelagodja, spopadanje s situacijo pa je odvisno od vsakega posameznika. Določeni posamezniki potrebujejo pri spopadanju s stresom in njegovimi posledicami več zunanje pomoči, bodisi s strani družine ali sodelavcev bodisi s strani strokovno usposobljenega osebja. Viri samopomoči so različni in odvisni od posameznikovih navad. Diplomsko delo je s pomočjo raziskave dokazalo, da je stres vedno bolj prisoten. Poklicni gasilci so med bolj izpostavljenimi, zato je odločitev o vpeljavi sistema psihološke pomoči pravilna.Diploma thesis summarizes research on the impact of stressful situations and psychological support to professional firefighters. Psychological support in emergency service has a big impact and is being implemented and introduced gradually. Support is provided to paramedics, professional firefighters, police officers and soldiers. The purpose of the thesis was to investigate the meaning of the stress, how it impacts on professional firefighters and what kind of psychological support is being provided in fire brigades. The research was conducted with the help of professional literature, foreign research and surveys. The survey was performed among professinal firefigters in Fire Rescue Service Kranj. The survey involved 39 professional firefighters who provided answers to various types of questions about experiencing stressful situations, when interventing or performing work, and on given psychological support on work. The results of the survey showed that stress is present among professional firefighters and causes feelings of discomfort. Coping with the stressful situation, however, depends on the individual. Certain individuals need more help from outside to cope with stress and its consequences. Help can be provided either from familiy or co-workers or from professionally trained persons. Sources of self help are different and depend on the individual\u27s habits. Professional firefighters are highly exposed to stressful situations, so the decision of providing psychological support is correct