Socially responsible behaviour in accommodation organisations

The problem is, what is social responsibility in accommodation organisations from the point of view of managers and employees and how does this lead to the company's behaviour with stakehold-ers? The study aims to assess the importance of CSR and the impact on the behaviour of stakeholders in accommodation organisations. The purpose of the study is to assess the behaviour of accommodation organisations with stakeholders in terms of social responsibility after discussion of the importance of the application of social responsibility. The tasks of the study shall be: 1. To analyze the concept and relevance of CSR from the point of view of stakeholders. 2. To discuss the importance of the application of CSR in order to respond to the needs of stakeholders in accommodation organisations. 3. To carry out a comparative analysis of the opinions of managers and employees, taking into account the socially responsible behavior of accommodation organisations from the point of view of stakeholders. Research methods: Scientific literature analysis, online questionnaire. The most important results are: The attitudes of the managers and employees of accommoda-tion organisations to the importance, need and benefits of social responsibility differ to a minimum. Comparing the assessments of social responsibility behaviour of organisations has increased assessments of managers against all criteria. The lowest scores are the social responsibility of the companies in the environment. Conclusions: Integrating social responsibility as a good management practice into business pro-cesses can improve relations with stakeholders and contribute to better performance for businesses. Managers' and employees' views on the benefits of social responsibility in building favourable relations with stakeholders differ slightly. The social responsibility principles applied in the activities of accom-modation enterprises contribute to the development of long-term relationships with clients, increase the material and intangible assets of the company, form a positive societal attitude and contribute to the preservation of the environment. Keywords: Corporate social responsibility, accommodation organizations, behaviour, stake-holders