Interfaces between managerial communication skills and employee adaptation at four-star hotels.

Object of the paper – Interface of employee adaptation and managerial communication skills. Problem of the paper – What managerial communication skills have an impact on the successful adaptation of employee in hotels? Objective of the paper – To investigate the interfaces between managerial communication skills and employee adaptation at four-star hotels. Tasks of the paper: 1. Discuss the details of managerial communication and the importance of it to the organization and employee adaptation. 2. Distinguish managerial communication skills that have an effect on employee adaptation. 3. Find out the level of managerial communication skills in four-star hotels. 4. Determine the impact of managerial communication skills to the employee adaptation. Conclusion. According to the scientific literature, manager and his managerial communication skills, as the main person to help employees in adaptation period are very important. The most important communication skills are as follows: - Manager’s ability to use words when trying to say what they want; - Manager’s ability to use voice or intonation expressing his thoughts; - Manager’s ability to communicate using different types of questions; - Manager’s ability to persuade someone to accept his opinion; - Manager’s ability to listen in order to fully understand his companion; - Manager’s ability to work actively with his companion in an effort to solve their problems. Four-star hotel manager’s have developed an average communication skills. The better communication skills managers have developed, the easier adaptation process employees have