A Strategic Alignment Perspective of Public-Sector Organisations in Saudi Arabia in the Digital Transformation Age (Quantitative Study)

Public-sector organisations face several challenges in their adoption of digital transformation strategies to achieve strategic goals and objectives. The aim of this study was to assess the determinants of business value related to information technology projects in public-sector organisations from a business-information technology strategic alignment perspective. This study utilised a quantitative design drawing data from 198 surveys. The main findings showed a positive, significant, and impactful linkage between Information System (IS) Governance Mechanisms and Top Management characteristics. Both are essential antecedents of the intellectual dimension of Business-IT Strategic Alignment and the quality of IT Project Planning. The findings also showed a positive relationship between Business-IT Strategic Alignment and the quality of IT Project Planning, which fully mediates the impact of IS Governance Mechanisms and Top Management characteristics on Organisational Performance, Service Innovation, and Operational Excellence