Transforming Conflict: A Group Relations Perspective

This article offers a group relations perspective of conflict and conflict transformation and explores how conflict manifests on the individual, interpersonal, group, and inter-group levels. Conflict and aggression are defined as normal aspects of the human condition. Current theories and practices in the field of conflict transformation tend to be more rationally based. The author uses concepts from psychoanalytic theory, such as defense mechanisms; and concepts from open systems theory, such as task, role, boundaries, and authority, to argue that in order to transform conflict, it is essential to understand the non-rational and often unconscious emotional elements that operate in groups and systems