Social support and job satisfaction

Thesis (M.A.)--University of Hawaii at Manoa, 2005.Includes bibliographical references (leaves 38-42).vi, 42 leaves, bound 29 cmUsing an expectancy violation theoretical framework, this investigation provides an examination of the association between workplace social support and job satisfaction. In particular, this study explores the relationship between the appropriateness of emotional social support and job satisfaction. To assess these relationships, employees (N = 206) reported on the social support they received from their coworkers and supervisors. Results indicated that emotional support received from coworkers was not viewed to be more appropriate than emotional support received from supervisors. Emotional support received from supervisors was not found to have a stronger association with job satisfaction than emotional support received from coworkers. Likewise, instrumental support received from supervisors was not found to have a stronger association with job satisfaction than instrumental support received from coworkers. Implications of this research and future directions are provided