A comprehensive systems approach for implementing a computer-based integrated information system within a university

The problem of the study was to develop a comprehensive model to assist administrators in designing and implementing an integrated information system in a university. The problem was developed because few affective, integrated information systems have been implemented to support decision-making in higher education.Through a review of the literature, an inquiry was conducted into several aspects of university organizations. Based on the inquiry and reaction to key questions, criteria for developing the model were established. To establish a general framework for conceptualizing a comprehensive system model, hierarchical levels in terms of phase, segment, and activity were utilized. Components of the model were developed. The model was evaluated by a group of five experts responsible for and involved in implementing an information system at Ball State University.A review of literature and research relating to the development of a comprehensive model involved the systems approach, organizational and administrative theory, and information systems in higher education. Included were the nature and elements of the systems approach. Organizational and administrative theory were discussed, as were theoretical perspectives, the university as an organizational system, and levels of an organizational system. Comprehensive aspects regarding information systems involved the nature, needs, approaches, structure, status, and integration. The problems, considerations, and procedures for implementing an effective information system were also discussed.The criteria for an effective integrated information system were developed on the basis of connecting all levels of organization, encompassing all functions within an organization, establishing an integrated data base, utilizing appropriate computer technology, and incorporating the human-behavioral element. The criteria for implementing an effective integrated information system comprised extensive user involvement, considerable participation and support of top-level administrators, coordination and communication between technical and user personnel, commitment of adequate resources for implementation, and incorporation of human-relations considerations.A comprehensive systems approach for implementing an integrated information system was developed by describing phases, segments-of phases, activities of segments, and tasks of activities. The main phases were identified as organizational analysis, systems design, implementation, and evaluation. The model was evaluated as developed based on the criteria.Conclusions regarding the value of the model for implementing a computer-based integrated information system in a university are presented. Information relevant to each function and decision must be coordinated among planning, managerial control, and operation. All personnel involved in a system must be aware of informational needs for instruction, student, business, and public affairs. Data regarding students, curriculum, finance, facilities, personnel, and environmental must be stored so that any sequence or combination is available. Computer technology including larger and cheaper information storage, general retrieval systems, data base management systems, and planning models should be utilized. The human element including employee perceptions, preferences, and attitudes on the job must be considered. Extensive user involvement is necessary for success in implementing an integrated information system. Top-level administrators must participate and support the computer-based information system. Coordination and communication between technical and user personnel is necessary. Economic analysis should be applied. Human relations processes must be utilized. The systems approach is useful for implementing management information systems.Thesis (D. Ed.