The role of strategic leadership in strategy implementation: a case of the Eastern Cape Department of Health

The goal of this research was to evaluate the role of strategic leadership in improving strategy implementation in the Eastern Cape Department of Health (ECDOH). According to literature, the strategic leadership actions, namely: determining strategic direction; managing the organisation’s resource portfolio; sustaining an effective organisational culture; emphasising ethical practices; and establishing balanced organisational controls, positively contribute to successful implementation of strategy. The research methodology used in this study was a quantitative research approach. The study used an online survey questionnaire to gather information on the respondents’ perceptions on the role of the strategic leadership actions in strategy implementation in the ECDOH. The survey also gathered respondents’ perceptions on the role of environmental complexity factors in moderating the relationship between the strategic leadership actions and strategy implementation in the ECDOH. The study revealed that determining strategic direction and establishing balanced organisational controls were positively related to strategy implementation in the ECDOH. Managing the organisation’s resource portfolio, sustaining an effective organisational culture as well as emphasising ethical practices were not positively related to strategy implementation in the ECDOH. The study also found that four out of the five environmental complexity factors measured, moderate the relationship between strategic leadership actions and strategy implementation in the ECDOH. Based on the findings, the study recommends that the ECDOH management apply all the strategic leadership actions in improving strategy implementation in the ECDOH and provides detailed recommendations per strategic leadership action. The study also recommends that the ECDOH management take note of the environmental complexity factors that moderate the relationship between the role of strategic leadership actions in the implementation of strategy in the ECDOH and develop plans to mitigate against the risk of these environmental complexity factors.Thesis (MBA) -- Faculty of Business and Economic Science, NMU Business School, 202