Diversion Programmes and Empowerment: A Case Study of Young Offenders’ Experiences in the Buffalo City Metropolitan and Amathole District Municipalities in the Eastern Cape Province of South Africa

Crime amongst the young in South Africa has been high since the attainment of democracy in 1994. Diversion programmes were established through the National Framework Chid Justice Act of 2008, as part of a plethora of measures to curb the ever spiralling problem of crime amongst the youth. The purpose of this thesis was to investigate the experiences of young offenders regarding their empowerment vis-à-vis diversion programmes in the Buffalo City Metropolitan and Amathole District Municipalities in the Eastern Cape Province. Underpinned by the Empowerment and Social Control Theories, the study adopted a qualitative research paradigm and used focus group discussions and in-depth interviews amongst thirty-five young offenders and five social workers, who work as probation officers at NICRO, to collect data, which was analysed using thematic analysis. The major findings indicated that diversion programmes are effective in reducing the number of children who commit crimes in these two municipalities and in influencing their behavioural change, resulting in fewer chances of re-offending. The Life Skills Programme was identified as the most effective programme, in comparison to the other programmes, such as the Community pre-trial Service Programme, in changing the behaviour of the young offenders, as it helps them to discover themselves; learn respect for the self and others in the community; help with family and community reintegration; and helps them focus on who they want to be in the future. In spite of such positive attributes for the diversion programmes, the study observed that there are challenges being faced by the implementing organisation, NICRO. These include high caseloads; lack of support from the probation officers who refer young offenders; limited support from parents; paucity of financial resources; lack of transport; poor v coordination from the courts; and delays in the implementation of some accredited but not credited programmes. Overall, the study concluded that diversion programmes in the Buffalo city Metropolitan and Amathole district municipalities in the Eastern Cape suffer due to weak partnerships between different organisations and stakeholders that are supposed to complement the efforts of the judiciary. From the research findings above, it is recommended that the Child Justice System should promote a multi-sectored approach in order to restore and reunify all the stakeholders, working with children in conflict with the law. This adds more roles and responsibilities for the various stakeholders, such as the Department of Justice and Department of Social development. Furthermore, there is a need to increase the monitoring and evaluation of diversion programmes to advance accountability and improve effectiveness; and there is a need to enhance the efficiency of accrediting authorities to timeously accredit other diversion programmes that, so far, have not yet been accredited, but may be useful in empowering young offenders. Therefore, the study proposes an extension of the framework with additions of strategies to support diversion programmes at NICRO, through a stakeholder extension to the model allocating more roles and responsibilities for stakeholders in the Child Justice system, in order for diversion programmes to effectively achieve desired goals