The use of e-mail among students and lecturers at Nelson Mandela Metropolitan University : a guide reasearch report

This research seeks to determine the impact of the use of e-mail between lecturers and students at the NMMU. New students at universities, and especially first year undergraduates, can sometimes have difficulties in addressing their concerns, questions and ideas about their courses and are faced with the difficulty of adapting to a new lifestyle and the university environment. Interactivity and feedback are key contributors to providing an effective learning environment for such students. Lecturers provide the main source for university students to discover what is expected of them to identify the key learning goals related to a course, from a lecturer (Braxton, Milem & Sullivan, 2000:569). The increase in student numbers in Higher Education over the last decade has been dramatic, placing greater pressures on academic staff in terms of contacting students. As computer technology becomes both more prevalent and more intrusive, its use and misuse are increasingly falling under the critical scrutiny of academic researchers. If traditional educational methods are supported, such support must be flexible enough to accommodate technology, but as a means, not an end. The research of e-mail impact between students and lecturers is still very new and is open for additional study (Braxton, et al. 2000:590)