Towards Implementing of Knowledge Management for A-Accredited Academic Library in Indonesia

This research was carried out with the aim of describing the implementation of knowledge sharing to library staff at the Library of Universitas Negeri Malang in the circulation and IT services section on the grounds that these services have the largest number of staff with non-library education, some of whom are employees who undergo rotation. This study uses a qualitative approach. Based on the data analysis conducted, the conclusions obtained from the research are as follows. First, choosing a leader and knowledge champion consisting of rotation and sharing with librarians. Employees who undergo rotation are considered to have more roles in sharing knowledge and employees who do not have basic knowledge in the library or employees who have just undergone rotation and are then placed in the library will certainly share or discuss more with librarians or at least employees who have been in the library. Second, create an environment of mutual trust consisting of work experience and trust. For the third category, creating an office layout for collaboration based on a comfortable and open office layout is considered easier for staff to share knowledge. Meanwhile, for the fourth category, providing motivation consists of giving rewards in the form of incentives and job satisfaction because they are given the opportunity to share their knowledge. Keywords: knowledge sharing, academic library, motivation