Assessing Users’ Satisfaction with Electronic Resources in University Libraries in Punjab, Pakistan

The purpose of the study was to assess users’ satisfaction with electronic resources available in university libraries in Punjab, Pakistan. The study adopted the quantitative research method to achieve its objectives. The quantitative data were collected through the questionnaire from library users in eight public universities by employing the convenience sampling technique. The findings of the study reveal that the libraries lacked adequate electronic resources. The respondents were satisfied only with the internet resources. They did not seem satisfied with the rest of the resources as they did not give their opinions about them. The findings of the study will be helpful for the library administration and university authorities to take necessary measures to develop library electronic collections keeping in view users’ requirements and expectations in order to meet their information needs in an effective manner