Supporting Learning and Working in Disastrous Pandemics by Smart Technologies: A Qualitative Analysis

During the breakout of coronavirus disease (COVID-19), smart technologies were perceived to provide convenience and assistance for people, enterprises, and government units. Although there is literature maintaining that smart technology can facilitate pandemic strategy and response in ways that are difficult to achieve manually, some other literature indicated that smart technologies were not desirable alternatives to people during this pandemic. MIS education is a career preparation for IT professionals who use smart technology in organizations. IT professionals with MIS education backgrounds may have important roles when facing COVID-19. Moreover, many MIS students will become IT professionals and join the workforce for combatting the pandemic using smart technologies with their background of MIS education. This study intends to analyze smart technology utilization in the confrontation of the COVID-19 pandemic with a qualitative approach. The results could provide reflective insights for MIS education providers, human resource units, IT firms, and organizations confronting COVID-19 outbreaks