The use of technology for online classes during the global pandemic: Challenges encountered by the schoolteachers in Pakistan

The lockdown after COVID-19 outbreak not only harmed the economy but also shut down all educational activity, resulting in a significant gap in learning and understanding among students worldwide. This mixed method study was conducted to know the media used by the teachers to teach online classes and challenges faced by the teachers' during online teaching in pandemic, which has hampered continued/online education due to interviews from the ten government teachers. Data was transcribed, coding was done, and five themes were analysed. The study showed that teachers mostly use WhatsApp and zoom meeting for online classes. Skype, Voov meeting and smart school is also use as a media for online teaching and learning purpose. Qualitative data revealed that teachers faced numerous problems during online classes, the biggest obstacle was the lack of electric power and low internet speed, along with that the parents and students’ non-serious behaviour also affects the online education system. along with that lack of proper online forum, adversely affect the students’ concepts, knowledge, and communication with their teachers while using the internet as a learning tool. Teachers are overburdened due to the large number of online classes being offered, affecting the quality of education