Analisis keberhasilan penerapan E- learning di universitas terbuka

Open University is one of the university in Indonesia that implements an education system with few face-to-face classes. Open University is the ideal prototype for universities in Indonesia to implement the concept of e-learning. E-learning is long-distance learning that uses computer and internet technology. Using DeLon and McLean information system success model, this study discover the conditions of e-learning implementation and analyze the factors that influenced success of e-learning implementation at Open University. The results of this study are expected to be useful for development and improvement of the e-learning implementation at Open University. The study was only limited to the Open University and focused on the analysis of the implementation and the factors that influenced success of e-learning implementation. The research sample was registered students and lecturers in UT at Bogor City. Using convenience sampling as a method of sampling, 300 people was then selected as research samples. On each question, the respondent gives rating based on their perception of the e-learning implementation at UT by choosing a number that matches with their experiences as follows; 1 = Very Low, 2 = Low, 3 = Medium, 4 = High, and 5 = Very High. Descriptive analysis was conducted to assess the conditions of e-learning implementation at UT, while Partial Least Square (PLS) analysis is used to analyze the relationship of variables that influence the success of e-learning implementation in accordance to Delone and McLean models. The results indicate that all the variables in the e-learning success model have high scores. This condition indicates that overall e-learning implementation at the Open University has a high success rate. All indicators of e-learning implementation success rate are also highly rated. Information quality, system quality, and service quality have a positive effect on user satisfaction. Service quality and information quality have a positive effect on usage. Usage has a positive effect on user satisfaction, and usage & user satisfaction have a positive effect on the net benefit. As a suggestion for a better management and utilization of e-learning at UT, enhancing the level of success of e-learning implementation can be fulfilled by increasing the intensity of system usage and paying attention to the factors that form and influence user satisfactio