Strategi pengembangan koperasi serba usaha karya nugraha

Measurement of a company's performance is an important part of the evaluation process of a company's management performance. Designing a company performance measurement system must pay attention to the vision, mission and objectives of the company. Knowing the company's position on the environment both external and internal environment by using SWOT analysis, EFE and IFE matrices that can identify problems that might disrupt the company's operational path. These problems are strategic issues that must be resolved by company management with an appropriate strategy formulation. To produce the right strategy formulation, the IE matrix is strengthened qualitatively with the SWOT matrix. From the formulation of the strategies obtained, QSPM is used as the final determinant of the right strategy and must be carried out by company management. Then the theme of the strategy was made to make it easier to resolve the strategy issues. From the theme of the determined strategy then strategic objectives are made as the direction that the company will aim for is based on the BSC perspective. The objectives of this strategy are linked to each other to see a causal relationship by using a strategy map that helps companies see the strategies that have been established in an integrated (inter-related), integrated, and systematic manner. So that it can be known what are the main, superior and must be achieved in every BSC perspective. From these strategic objectives, KPI is made as a series of key indicators that are measurable and provide information on the extent to which the strategic objectives imposed on the company have been successfully achieved. KPI weighting is done using paired comparison to show the level of the company's importance in improving its performance so that it can use resources appropriately and efficiently to achieve company goals. In this study the financial perspective has the highest weight, this indicates that regional companies must change their business policies to focus more on economic growth than social services. The design of the company performance measurement system with the BSC method is made in the form of tables that are easily understood by all employees and named as PD. ABC company scorecard