Debates exist around whether we live in a new Web 2.0 post-industrial era, or whether little has changed in capitalist society. This contribution queries the relationship between new and old, arguing Hegelian dialectics helps explain how change and continuity can operate at different levels (Bhaskar, 1993). New and old reappear as categories shaping a field in which Nordenstreng’s (2007) distinction between critical and administrative research remains relevant. What is needed is a critical digital and social media studies that draws upon real-life alternatives (such as free software and the digital commons) to neoliberal principles. As Stuart Hall noted (Jhally and Hall, 2012), Cultural Studies’ move away from reductionist thinking ended ...