THE INFLUENCE OF JOB CRAFTING AND SOCIAL SUPPORT ON JOB PERFORMANCE AMONG NURSES IN PUBLIC HOSPITAL

The tough economic environment has put increasing pressure on organizations in recent years. Rather than waiting for external developments, organizations are looking internally for methods to increase their performance and productivity. The study aimed to determine the relationship between job crafting and social support (supervisor support and co-worker support) with job performance among nurses in public hospital using Job-Demands Resources (JD-R) model as a theory. This study aims to fill in the gaps in previous studies and contribute to the existing literature regarding this topic. Quantitative method was used in this study and data collection was obtained from 80 nurses working at Hospital Bahagian Kapit which located in Kapit, Sarawak. The relationship between job crafting and social support were analysed by using Pearson Correlation Analysis and Spearman Correlation Analysis. The dominant factor of this study is job crafting by using Multiple Regression Analysis and One Way ANOVA Analysis was used to identify the difference of employee perception of job crafting based on their age. The result revealed that job crafting was the dominant factor in this study which can influence employee’s job performance. Hence, the organization have to take proper initiatives in order to encourage the employees to craft their job to improve their job performance and create friendly. Also, future researcher can conduct study at different industry in Malaysia to provide different views of job crafting and social support at the workplace