PERCEIVED ORGANIZATIONAL SUPPORT DAN BURNOUT PADA PERAWAT YANG MENANGANI PASIEN COVID-19 DI JABODETABEK: PERAN PSYCHOLOGICAL CAPITAL SEBAGAI MEDIATOR

Penelitian ini bertujuan untuk mengetahui pengaruh perceived organizational support (POS) terhadap burnout pada perawat yang menangani pasien COVID-19 di Jabodetabek serta mengetahui peran psychological capital (PsyCap) dalam memediasi pengaruh antara perceived organizational support dan burnout. Pengukuran variabel burnout menggunakan instrumen Maslach Burnout Inventory for Human Service Survey (MBI-HSS), pengukuran POS menggunakan instrumen Survey of Perceived Organizational (SPOS), dan pengukuran PsyCap menggunakan instrumen Psychological Capital Questionnaire-12 (PCQ-12). Teknik sampling dalam pengumpulan data menggunakan teknik purposive sampling. Total subjek penelitian sebanyak 201 perawat yang sedang menangani pasien COVID-19 di Jabodetabek. Teknik analisis data untuk pengujian hipotesis menggunakan analisis regresi sederhana dan analisis jalur (uji sobel). Hasil pengujian hipotesis utama menunjukkan bahwa PsyCap tidak memediasi pengaruh antara POS dan burnout pada perawat yang menangani pasien COVID-19 di Jabodetabek. Hasil tersebut diketahui berdasarkan nilai t hitung 1,9 < t tabel 1,97. Hasil lainnya menunjukkan bahwa POS berpengaruh positif terhadap PsyCap diketahui dengan nilai p < 0,05 dan β = 0,366. Selain itu diketahui bahwa PsyCap berpengaruh negatif terhadap burnout dengan nilai p < 0,05 dan β = -1,007. Hasil uji hipotesis terakhir menunjukkan bahwa POS berpengaruh negatif secara langsung terhadap burnout dan memiliki pengaruh yang lebih besar dibandingkan dengan pengaruh PsyCap terhadap burnout yang diketahui berdasarkan nilai p < 0,05 dan β = -1,240. This research aimed to investigate the influence of perceived organizational support (POS) on the burnout suffered by nurses who were in charge of looking after COVID-19 patients in Jabodetabek. Additionally, this research also aimed to understand the role of psychological capital (PsyCap) in mediating the influence of POS on nurses’ burnout. This study employed the Maslach Burnout Inventory for Human Service Survey (MBI-HSS) instrument to measure the burnout variable. The POS was measured using the Survey of Perceived Organizational Support Short Version (SPOS) while the PsyCap was measured using the Psychological Capital Questionnaire-12 (PCQ-12). The data were collected using the purposive sampling technique. Up to 201 COVID-19 nurses from Jabodetabek were involved as research subjects. The data were analyzed using the simple regression analysis and sobel test analysis to testify the hypotheses. Based on the trial on the main hypothesis, this research found that PsyCap did not mediate the influence of POS on COVID-19 nurses' burnout. This result was obtained by looking at the value of the t-count in comparison with the value of the t-table (t-count 1.9 < t-table 1.97). Other findings showed that POS had a positive influence on PsyCap, with the value of p < 0.05 and β = 0.366. Furthermore, PsyCap was testified to have negative influence on nurses' burnout, with the value of p < 0.05 and β = -1.007. Lastly, this research managed to testify to the hypothesis that POS had direct negative influence on burnout compared to PsyCap based on the value of p < 0.05 and β = -1.240