Add to ORKGThe purpose of this final report is to find out the influence of service quality on customer satisfaction of PT Kereta Api Indonesia (Persero) Sub Divre III.1 Kertapati with the consumer and of the five dimensions of service quality which variables are most influence on customer satisfaction. The data analysis was conducted using qualitative and quantitative validity test, reliability and multiple regression. This study resulted in the conclusion that the effect of service quality on customer satisfaction by train is 54,9% while the rest is influenced by other variables outside of this study, based on t test is the ost dominant dimension of assurance and certainty
PT. Kereta Api Indonesia (Persero) is Indonesia State-Owned Enterprise that gives train transport se...
PT Kereta Api Indonesia (Persero) is a land transportation service company that prioritizes customer...
This study aims to analyze customer satisfaction by determining the dimensions of service quality th...
The main objective of this reseach is to analyze the effect of service quality to customer satisfact...
The objective to be achieved in this study is to determine the effect of Service Quality variables a...
The main objective of this reseach is to analyze the effect of service quality to customer satisfact...
This research was intended to verify and analyze the influences of service quality of the customer A...
The influence of service quality on customer satisfaction (Study at PT Pegadaian (Pesero) Pegadaian...
Price will be considered a person before buying anything. Especially in service's field, quality of ...
The object of this final report is to find out the influence of service quality to the customer sati...
This study aims to influence the dimensions of service quality on customer satisfaction. The study i...
The objective of this research are to analyze the level of service quality in reliability, responsiv...
The object of this final report is to find out the influence of service quality to the customer sati...
This study aimed to determine the influence of service quality on customer satisfaction at workshop ...
This research is to analyze service performance of PT Kereta Api Indonesia (KAI) from five dimension...
PT. Kereta Api Indonesia (Persero) is Indonesia State-Owned Enterprise that gives train transport se...
PT Kereta Api Indonesia (Persero) is a land transportation service company that prioritizes customer...
This study aims to analyze customer satisfaction by determining the dimensions of service quality th...
The main objective of this reseach is to analyze the effect of service quality to customer satisfact...
The objective to be achieved in this study is to determine the effect of Service Quality variables a...
The main objective of this reseach is to analyze the effect of service quality to customer satisfact...
This research was intended to verify and analyze the influences of service quality of the customer A...
The influence of service quality on customer satisfaction (Study at PT Pegadaian (Pesero) Pegadaian...
Price will be considered a person before buying anything. Especially in service's field, quality of ...
The object of this final report is to find out the influence of service quality to the customer sati...
This study aims to influence the dimensions of service quality on customer satisfaction. The study i...
The objective of this research are to analyze the level of service quality in reliability, responsiv...
The object of this final report is to find out the influence of service quality to the customer sati...
This study aimed to determine the influence of service quality on customer satisfaction at workshop ...
This research is to analyze service performance of PT Kereta Api Indonesia (KAI) from five dimension...
PT. Kereta Api Indonesia (Persero) is Indonesia State-Owned Enterprise that gives train transport se...
PT Kereta Api Indonesia (Persero) is a land transportation service company that prioritizes customer...
This study aims to analyze customer satisfaction by determining the dimensions of service quality th...