Enhancing Employees’ Digital Experience Through Internal Platform

Kompas Gramedia (KG) employees increases every year and currently transforming towards digital. Technology utilization is important to improve employee digital experience in order to increases employee performance, one of them by using an internal platform, MyKG. Digital transformation which is conducted related to some features in MyKG, such as integration of KG digital products, onboarding, and the use of QR codes. Digital transformation project (DTP) using a conceptual model of digital maturity models TM Forum & Deloitte. DTP measure the digital maturity of current and future conditions and analyze the business capability. Interviews with stakeholders were conducted to measure current and future condition. The study recommend to developed some features in MyKG to enhance employees’ digital experience. Digital roadmap was created to assist companies in carrying out digital transformation. The outcomes of this research can be used by other company who want enhance employees’ digital experience through their internal platform