The role of organizational citizenship behavior on resource exchanges and career growth opportunities.

Kwan Ho Kwong.Thesis (M.Phil.)--Chinese University of Hong Kong, 2006.Includes bibliographical references (leaves 171-195).Abstracts in English and Chinese; questionnaires in Chinese.TITLE PAGE --- p.IABSTRACT --- p.IIACKNOWLEDGEMENTS --- p.VTABLE OF CONTENTS --- p.VIILISE OF TABLES AND FIGURES --- p.XCHAPTERSChapter 1. --- INTRODUCTION --- p.1Chapter 2. --- LITERATURE REVIEW --- p.10Chapter 2.1 --- Extra-role Behavior --- p.10Chapter 2.2 --- Different Conceptualizations of Extra-role Behaviors --- p.12Chapter 2.3 --- Organizational Citizenship Behavior --- p.16Chapter 2.4 --- Social Exchange Theory and OCB --- p.35Chapter 2.5 --- Resource Theory --- p.40Chapter 2.6 --- Career Growth Opportunities --- p.53Chapter 2.7 --- Contingency Theory --- p.60Chapter 2.8 --- Peer Competition --- p.65Chapter 2.9 --- Task Interdependence --- p.67Chapter 3. --- CHAPTER THREE: CONCEPTUAL MODEL AND HYPOTHESES --- p.72Chapter 3.1 --- Conceptual Model --- p.72Chapter 3.2 --- OCB and Resources --- p.74Chapter 3.3 --- OCB and Services --- p.77Chapter 3.4 --- OCB and Love --- p.78Chapter 3.5 --- OCB and Status --- p.80Chapter 3.6 --- OCB and Information --- p.82Chapter 3.7 --- Interaction Effects with Peer Competition and Task Interdependence --- p.84Chapter 3.8 --- "Exchanged Resources (Services, Love, Status, Information) and Career Growth Opportunities" --- p.94Chapter 4. --- RESEARCH DESIGN AND METHODOLOGY --- p.101Chapter 4.1 --- Samples and Data Collection --- p.101Chapter 4.2 --- Measures --- p.104Chapter 5. --- RESULTS --- p.110Chapter 5.1 --- Descriptive Statistics --- p.110Chapter 5.2 --- Confirmatory Factor Analysis --- p.115Chapter 5.3 --- Regression Results --- p.125Chapter 6. --- DISCUSSION --- p.153Chapter 6.1 --- Effects of OCB on Resources --- p.153Chapter 6.2 --- Interaction Effects of Peer Competition and Task Interdependence on the Relationship between OCB and Resources --- p.157Chapter 6.3 --- Interaction Effects of Task Interdependence on the Relationship between Conscientiousness and Love Resource --- p.158Chapter 6.4 --- Effects of Resources --- p.160Chapter 6.5 --- Different Perceptions of Career Growth Opportunities --- p.160Chapter 6.6 --- Effects of OCB on Career Growth Opportunities --- p.161Chapter 6.7 --- Theoretical Contributions --- p.162Chapter 6.8 --- Practical Implications --- p.165Chapter 6.9 --- Limitations --- p.166Chapter 6.10 --- Conclusion --- p.169REFERENCES --- p.170APPENDIX A Questionnaire Rated by Self --- p.195APPENDIX B Questionnaire Rated by Supervisor --- p.20