Application of Lean Six Sigma in Business Functions

This project showcases two manufacturing six sigma black belt case studies done with DMAIC methodology and how the same methodology learnt from these case studies can be applied across other departments like sales/marketing, supply chain and finance. There would be thorough investigation and analysis done regarding various processes and key process indicators that marketing, supply chain and finance currently use so we are able to apply DMAIC procedure to them directly and improve either the KPI or achieve savings to impact the bottom line. Some of the KPIs we will be studying would include: 1) Sales/Marketing: Sales Growth, market share, year on year cost analysis, any consumer driven events etc. 2) Supply Chain/Logistcs: supplier index, procurement KPIs, MOQs, Cost per piece, Freight cost etc. 3) Finance: Vendor payment cycle, P & L preparation time etc. The outcome of this project would be identifying one process from each of the above departments where DMAIC/lean six sigma could be applied and could significantly impact the department successfully in terms of either process improvement or cost reduction. This would involve thorough KPI research, data compilation, application of quality tools to deduce root cause of the problems and providing innovative solutions to eradicate the problems. The end result would be application of lean six sigma methodology all across various business functions and not just manufacturing