Although there is an increasing amount of research on support-seeking in cyberspace, very little is known about what features of online support-seeking can enhance the quality of received support. The present experiment examined how support-seekers’ use of cues to personal identity in their user profile can influence the level of person-centeredness and politeness in others’ responses to their support-seeking postings. Results showed that support-seekers whose user profile contained a portrait picture and a first name ID tended to receive higher person-centered and more polite support messages than support-seekers whose user profile did not contain those cues to personal identity
Without physical appearance, identification in computer-mediated communication is relatively ambiguo...
Employees often share personal information with professional contacts on social media (e.g., Faceboo...
Nowadays, we witness a surge of online profiling communities; in them people make their profile avai...
In this study we explore whether an emotional support message sent to an informal carer by a Virtual...
Research on online support has largely overlooked the role of self-disclosure in support provision. ...
Profiles pictures as online identities represent an extension of the user’s self in the digital worl...
This experimental study examined how depth of self-disclosure (baseline, peripheral, core) in suppor...
Profile pictures are ubiquitous and salient parts of most online accounts and provide a window not o...
This study investigates factors that motivate users of social network sites (SNS) to write responses...
Online communication is increasingly used in education, but it is not without problems. One signific...
Social support has been linked to improved physical and mental well-being, especially for those faci...
This study investigates the influence of verbal and non-verbal cues on people’s credibility judgment...
Abstract Social-Networking Websites (SNWs) are rapidly becoming a central media for social exchange....
When faced with a threat to one’s identity, people are motivated to defend against that threat. This...
This paper investigates when users create profiles in different social networks, whether they are re...
Without physical appearance, identification in computer-mediated communication is relatively ambiguo...
Employees often share personal information with professional contacts on social media (e.g., Faceboo...
Nowadays, we witness a surge of online profiling communities; in them people make their profile avai...
In this study we explore whether an emotional support message sent to an informal carer by a Virtual...
Research on online support has largely overlooked the role of self-disclosure in support provision. ...
Profiles pictures as online identities represent an extension of the user’s self in the digital worl...
This experimental study examined how depth of self-disclosure (baseline, peripheral, core) in suppor...
Profile pictures are ubiquitous and salient parts of most online accounts and provide a window not o...
This study investigates factors that motivate users of social network sites (SNS) to write responses...
Online communication is increasingly used in education, but it is not without problems. One signific...
Social support has been linked to improved physical and mental well-being, especially for those faci...
This study investigates the influence of verbal and non-verbal cues on people’s credibility judgment...
Abstract Social-Networking Websites (SNWs) are rapidly becoming a central media for social exchange....
When faced with a threat to one’s identity, people are motivated to defend against that threat. This...
This paper investigates when users create profiles in different social networks, whether they are re...
Without physical appearance, identification in computer-mediated communication is relatively ambiguo...
Employees often share personal information with professional contacts on social media (e.g., Faceboo...
Nowadays, we witness a surge of online profiling communities; in them people make their profile avai...