The Role of Management Information Systems in Enhancing E-governance Interoperability in Nigeria. : A case of Galaxybackbone

Informatics is a deep area of science with having information system as well as technology, and in recent times, Information technology organizations cannot exist without a functioning information system. It facilitates and promote the information flow within an organization, at all levels, particularly it allows set of data to reach the right persons, in the right format, and at the right time, generating a positive and beneficial contribution to the organization. The world has become a global village where every nation including Nigeria is striving to attain a high level of electronic governance to bring about inclusiveness, effectiveness, integration, and accountability. Which is why this thesis aims to examine the role of management information systems in enhancing interoperability between e-governance systems in Nigeria. Interpretive qualitative research was carried out to examine the practices and performance of management information systems in Galaxy backbone in Nigeria to examine how it can be better enhanced interoperability within the organization. Data was gathered through semi-structured interviews and Focus group discussions and was analysed thematically to generate four themes. The findings were discussed in relation to the research questions and previous literature and were discussed with the use of Resource-based theory. The result of the findings reveals that management information system important to enhance interoperability in the organization and it will go a long way bring about an integrative nature of information flow within the organization, it will change the physical and manual way processes to accommodate internal networks and departmental integrated systems. For a functional management information system, resources like Information communication technology infrastructure, skills, human resources must be available for effective interoperability. this shows that, management information systems will enhance interoperability between government systems and initiatives to make the government more open to citizen participation and involvement and be a tool for better governance. Management information systems will allow governments, through their departments and ministries, to easily generate, analyse, share, disseminate and manipulate information