Add to ORKGThe rise of electronic markets (EM) and e-commerce came with the promise of disintermediation. Yet, from aggregators to authenticators, the online landscape today is scattered with intermediaries such as EBay and Verisign, aiming to streamline e-commerce transactions and building consumer trust in EM. The central theme of this paper is to understand the contextual factors that lead to consumers need to trust intermediaries. In developing our arguments, the paper synthesizes perspectives from information economics, transaction cost economics, and literature on institution-based trust to develop the EM-Trust Framework. Drawing from information economics, the paper contends that EM embody certain inefficiencies, which in turn contribute toward...
An often mentioned reason for consumers not purchasing from Internet vendors, is the lack of trust. ...
An often mentioned reason for consumers not purchasing from Internet vendors, is the lack of trust. ...
An often mentioned reason for consumers not purchasing from Internet vendors, is the lack of trust. ...
The rise of electronic markets (EM) and e-commerce came with the promise of disintermediation. Yet, ...
The rise of electronic markets (EM) and e-commerce came with the promise of disintermediation. Yet, ...
This paper seeks to empirically unravel why consumers sometimes need to trust intermediaries in onli...
This paper seeks to empirically unravel why consumers sometimes need to trust intermediaries in onli...
This paper seeks to empirically unravel why consumers sometimes need to trust intermediaries in onli...
Understanding consumer behaviour is of vital importance to consumer-oriented e-business models today...
It is apprehended that the human element of trust is becoming the number one asset for the financial...
The purpose of this working paper is to develop propositions based on the analysis of current litera...
There is a general agreement in literature that improving online trust between businesses and consum...
There is a general agreement in literature that improving online trust between businesses and consum...
Despite the wide use of reputational mechanisms such as eBay’s Feedback Forum to promote trust, empi...
An often mentioned reason for consumers not purchasing from Internet vendors, is the lack of trust. ...
An often mentioned reason for consumers not purchasing from Internet vendors, is the lack of trust. ...
An often mentioned reason for consumers not purchasing from Internet vendors, is the lack of trust. ...
An often mentioned reason for consumers not purchasing from Internet vendors, is the lack of trust. ...
The rise of electronic markets (EM) and e-commerce came with the promise of disintermediation. Yet, ...
The rise of electronic markets (EM) and e-commerce came with the promise of disintermediation. Yet, ...
This paper seeks to empirically unravel why consumers sometimes need to trust intermediaries in onli...
This paper seeks to empirically unravel why consumers sometimes need to trust intermediaries in onli...
This paper seeks to empirically unravel why consumers sometimes need to trust intermediaries in onli...
Understanding consumer behaviour is of vital importance to consumer-oriented e-business models today...
It is apprehended that the human element of trust is becoming the number one asset for the financial...
The purpose of this working paper is to develop propositions based on the analysis of current litera...
There is a general agreement in literature that improving online trust between businesses and consum...
There is a general agreement in literature that improving online trust between businesses and consum...
Despite the wide use of reputational mechanisms such as eBay’s Feedback Forum to promote trust, empi...
An often mentioned reason for consumers not purchasing from Internet vendors, is the lack of trust. ...
An often mentioned reason for consumers not purchasing from Internet vendors, is the lack of trust. ...
An often mentioned reason for consumers not purchasing from Internet vendors, is the lack of trust. ...
An often mentioned reason for consumers not purchasing from Internet vendors, is the lack of trust. ...