Social media and tourists’ behaviors: post-COVID-19

We develop and propose a conceptual model to integrate the constructs of use of social media information, perceived travel risk of epidemic-hit destinations, anxiety, intentions to visit, and eWOM. The framework is intended to assist researchers to progress this field of study. Our framework is also important for tourism and hospitality stakeholders to better understand tourists’ perceptions and behaviors during and after destination crises, in order to devise appropriate strategies for destination competitiveness (Ramkissoon and Nunkoo, 2008, 2012; Ramkissoon and Uysal, 2011; Ramkissoon and Mavondo, 2017). Our study encourages future empirical testing of the proposed theoretical framework.N/