Implementation of Nurse Career Paths on Patient Satisfaction: a study at the Pertamina Cirebon hospital

The nurse career level started since the regulation governing nurse career system in Indonesia. This research aims to determine the influence of individual factors of the patient and the implementation of the nursing clinic career path to satisfaction in hospital Pertamina Cirebon. Design of cross-sectional research with correlational type. The sample number is 96 respondents as an inpatient. Collection of research data using the Intrument questionnaire and interviews. Data analysis using Spearman's and T-Independent trials. The results proved that the implementation of the nurse's career level has an influence on the dimensions of patient satisfaction with P value 0.000. Therefore it is recommended to hospital management in applying the career path of clinic nurses need to be a commitment to leadership, cost allocation, adequate nursing resources, improving the welfare of nurses and completing the facilities.Pelaksanaan jenjang karir perawat dimulai sejak adanya regulasi yang mengatur sistem jenjang karir perawat di Indonesia. Penelitian ini bertujuan untuk mengetahui pengaruh faktor individu pasien dan implementasi jenjang karir perawat klinik terhadap kepuasan di Rumah Sakit Pertamina Cirebon. Desain penelitian cross-sectional dengan jenis korelasional. Jumlah sampel sebanyak 96 responden sebagai pasien rawat inap. Pengumpulan data penelitian menggunakan intrumen kuesioner dan wawancara. Analisis data menggunakan uji Spearman’s dan t-Independent. Hasil penelitian membuktikan bahwa implementasi jenjang karir perawat klinik memberikan pengaruh terhadap dimensi kepuasan pasien dengan p value 0.000. Oleh sebab itu direkomendasikan kepada manajemen Rumah Sakit dalam menerapkan jenjang karir perawat klinik perlu adanya komitmen pimpinan, alokasi biaya, sumber daya perawat yang memadai, peningkatan kesejahteraan perawat dan melengkapi sarana serta prasarana