The impact of motivation on employees’ job performance in the Nigerian banking industry: A case study of First Bank of Nigeria, PLC

This research was carried out to examine, investigate and assess the impact of motivation on employees' job performance within First Bank Nigeria, PLC. More specifically, it examined the factors that motivate employees to perform better; examined the different motivational techniques best used in First Bank PLC; investigated and evaluated the impact of these motivational techniques on the employees and offered recommendations on ways to increase employee productivity and performance. This research used a quantitative approach and researcher descriptive survey design for the research methodology. The data collected was primary data via a self-administered questionnaire given to sample respondents from First Bank PLC. Data gotten was analyzed and presented in tables and figures using the Statistical Package for Social Science (SPSS). The findings showed that financial and nonfinancial benefits was of importance to employee job performance. The research unveiled that recognition and a good reward system within the organisation helps to boost good organizational objectives thus improving the efficiency and effectiveness of employees. The research recommends that additional research be carried out to improve the current research and improve the data and information on the concepts of employee motivation and job performance