The application and execution of quality of SMEs in the manufacturing industry in South Africa

Abstract: This study examined the concept of quality to improve the overall performance of the small and medium-sized enterprises in the manufacturing industry in South Africa. The study focused on the issues faced by the small and medium-sized enterprises (SMEs) in South Africa, due to the lack of proper skills and knowledge within the workforce. The key aim of the study was to determine the existence of a positive linear relationship between the manufacturing industry’s quality operations and the overall performance in terms of optimisation and efficiency. Observing the perspective of a competitive advantage, manufacturing firms can perform better than others by adopting the principles of quality management. To begin to comprehend what components impact the manageability and quality of the administration of SMEs, information was gathered using a study and site investigation as a research technique. The survey gave a theoretical system, which incorporated the foundation of SMEs, and the arrangements and strategies accessible for the improvement and advancement of SMEs. The administration intervention was for the advancement of SMEs, since the private sector mostly provides support and accessibility for SMEs. The research investigated the historical development of SMEs in the Gauteng region. A qualitative methodology, using the survey method, was used to select a sample of top management employees from 15 SMEs. The respondents were requested to complete the survey. The findings of the quality of SMEs and their significance were discussed to decide if the targets of this research were achieved.M.Phil. (Engineering Management