Measuring Efficiency of Electric Utilities Using Hybrid Algorithm

Electric utility regulators and policy makers implement incentive-based regulations to improve electric utilities’ efficiency and to manage the cost of electricity. However, poorly implemented regulations may produce undesired results such as low reliability and poor quality of service. Purpose- The purpose of this study is to measure the efficiency of electric utilities and benchmark electric utilities in Malaysia against other utilities worldwide. Since benchmarking of electric utilities is a fairly under researched subject, this study will contribute to the existing body of knowledge by improving the understanding of this subject.