Health-care industry paradigm currently requires hospitals providing satisfactory services to meet patients' needs and desires as well as to follow professional and medical codes of conduct. This study aimed to analyze and test the effect of job satisfaction, organizational commitment, and organizational climate on nursing service quality through organizational citizenship behavior (OCB) in the Sawerigading Palopo Public Hospital. Therefore, field survey with questionnaires was applied to collect data. It took samples of 135 nurses working in the Sawerigading Palopo Public Hospital. As the result, OCB did not mediate the effect of job satisfaction on nursing service quality. Ho...
-Abstract- This study has six objectives. First, to examine the\ud influence of organizational cultu...
AbstractBy entering the organizations into the service economy, the service quality is converted as ...
The purpose of this study was to examine the influence of job satisfaction and organizational commit...
Health-care industry paradigm currently requires hospitals providing satisfactory services to meet p...
Abstract Hospitals in organizing excellent quality health services require human resources committed...
Abstract. As a distinctive employee behavior, organizational citizenship behavior (OCB) plays an imp...
Hospital is a health service provider organization which always strives to provide satisfactory serv...
Background: Organizational citizenship behavior is an essential tool for success of all organization...
Abstract. As a distinctive employee behavior, organizational citizenship behavior(OCB) plays an impo...
The role of nurses as service personnel in delivering service to patients is important in the health...
Research conducted at UKI Hospital to determine the effect of job satisfaction and organizational co...
Research conducted at UKI Hospital to determine the effect of job satisfaction and organizational co...
The rapid development of the hospital industry has caused business competition to sharply increase, ...
The rapid development of the hospital industry has caused business competition to sharply increase, ...
The purpose of this study was to explore organizational citizenship behaviour (OCB) practices among ...
-Abstract- This study has six objectives. First, to examine the\ud influence of organizational cultu...
AbstractBy entering the organizations into the service economy, the service quality is converted as ...
The purpose of this study was to examine the influence of job satisfaction and organizational commit...
Health-care industry paradigm currently requires hospitals providing satisfactory services to meet p...
Abstract Hospitals in organizing excellent quality health services require human resources committed...
Abstract. As a distinctive employee behavior, organizational citizenship behavior (OCB) plays an imp...
Hospital is a health service provider organization which always strives to provide satisfactory serv...
Background: Organizational citizenship behavior is an essential tool for success of all organization...
Abstract. As a distinctive employee behavior, organizational citizenship behavior(OCB) plays an impo...
The role of nurses as service personnel in delivering service to patients is important in the health...
Research conducted at UKI Hospital to determine the effect of job satisfaction and organizational co...
Research conducted at UKI Hospital to determine the effect of job satisfaction and organizational co...
The rapid development of the hospital industry has caused business competition to sharply increase, ...
The rapid development of the hospital industry has caused business competition to sharply increase, ...
The purpose of this study was to explore organizational citizenship behaviour (OCB) practices among ...
-Abstract- This study has six objectives. First, to examine the\ud influence of organizational cultu...
AbstractBy entering the organizations into the service economy, the service quality is converted as ...
The purpose of this study was to examine the influence of job satisfaction and organizational commit...