Statistički indikatori rezultata poslovanja hotela

Information and communication systems are business resources of the hotel industry valorized on the market. Hotel industry is an activity with international character of dealing business, because it gives domestic and foreign guests needed services. The presence on the international market gives conditions for acceptance of a range of international information and communication standards at the market. If the hotel is not recognized by the tourism market, it has no survival and development possibilities. Information about dealing business in hotel are a capital, but satisfying conditions about beeing complete, correct, on time and comparable. This paper analyzes the system of statistical standard business indicators, with the aim to enable and fasten the process of management adaptation in Croatian hotels, with needs of contemporary management and inclusion in international statistics of hotel industry.Informacijski i komunikacijski sustavi su poslovni resurs hotelske industrije koji se valoriziraju na tržištu. Hotelska industrija je djelatnost s internacionalnim karakterom poslovanja jer pruža usluge domaćim i inozemnim gostima. Prisustvo na internacionalnom tržištu uvjetuje prihvaćanje čitavog niza internacionalnih standarda informiranja i komuniciranja na tržištu. U ovom se radu analizira sustav statističkih standardnih poslovnih indikatora kvalitete poslovnog uspjeha, u cilju olakšanja i ubrzanja procesa prilagodavanja upravljanja u hrvatskim hotelima sa potrebama suvremenog upravljanja i uključivanje u internacionalnu statistiku hotelske industrije