Expert Systems in Railway Traffic Planning

Adaptation of passenger and freight transport companies to new market requirements takes much more effort in respect of the others, which is primarily due to the very nature of transport services. Any analysis of a railway company\u27s business operations and of the transport services market will show that the success of the whole management system is correlated to the accomplished degree of market adaptation. Hence the crucial importance, both tactical and strategic, of supporting the decision-making process affecting the transport services market. The paper analyse the potential advantages of an expert system which would help decision-makers arrive to right business conclusions, suggest actions to be taken, evaluate the current state of affairs and anticipate events relevant to the position of the Croatian Railways on the transport services market