Managing Food Safety in Restaurants

Svijest o sigurnosti hrane znatno se povećala posljednjih godina. Gosti pri odabiru restorana traže osjećaj sigurnosti, stoga je primarna svrha učiniti hranu kvalitetnom i sigurnom za konzumaciju i time učiniti gosta zadovoljnim. Slijedom toga, ugostiteljske industrije, ne bi li održali tržišnu kompetitivnost i vlastiti probitak, provode sustave s kojima će osigurati kvalitetu i sigurnost prehrane. ISO 22000 je međunarodni standard koji osigurava sigurnost hrane i pružanje sigurnih proizvoda u skladu sa zakonskim zahtjevima i potrebama potrošača. U radu se analizira upravljanje sigurnosti prehrane kroz okvire HACCP sustava i ISO međunarodnih standarda, prednosti i nedostatke implementacije te njihova uloga u poslovanju restorana. Temeljem analize i istraživanja u ovom radu zaključeno je da implementacija sustava za upravljanje sigurnošću hrane donosi brojne pogodnosti i predstavlja značajan element unaprjeđenja poslovanja. Provedene analize ukazale su na važnost integracije sustava upravljanja sigurnošću prehrane u svim procesima poslovanja i specifičnost suradnje i nabavke namirnica. One čine poduzeća jedinstvenima te im osigurava prepoznatljivost u ponudi sigurne i kvalitetne prehrane i vodeću poziciju na tržištu.Food safety awareness has increased significantly in recent years. When choosing a restaurant, guests want to feel safe and secured, so the primary purpose is to make high-quality and safe food for consumption. And thus, please the guests. Consequently, the catering industries, in order to maintain market competitiveness and their own profit, implement systems with whom they will ensure food quality and food safety. ISO 22000 is an international standard that ensures food safety and the provision of safe products in accordance with legal requirements and consumer needs. The paper analyzes the food safety management through the HACCP system and ISO international standards, the advantages and disadvantages of implementation and their role in the restaurant business. Based on the analysis and research in this paper, it was concluded that the implementation of a food safety management system brings numerous benefits and is a significant element of business improvement. The conducted analyzes pointed out the importance of the integration of the food safety management system in all business processes and the specificity of cooperation and food procurement. They make companies unique and provide them with recognition in offering safe and quality food and a leading position in the market