Problems of Public administration in the Republic of Croatia with special empasis on Records management

Reforma javne uprave u Republici Hrvatskoj važno je područje o kojem se često raspravlja. Iz godine u godinu teži se modernizaciji koja bi za rezultat trebala imati poboljšanje kvalitete te veća dostupnost usluga građanima. Razvojem tehnologije ostvaruje se znatan napredak u samom poslovanju javnih službi, ali reforme su i dalje neophodne. Osim u javnim službama, problemi su prisutni i u arhivima, rukovanju sa spisima te cjelokupnom sustavu uredskog poslovanja. U nastavku rada komentirat ću sam razvoj i probleme hrvatske javne uprave i probleme u uredskom poslovanju. Nadalje, analizirat ću postupak informatizacije te Strategiju razvoja javne uprave za razdoblje od 2015. do 2020. godine donesenu od strane Hrvatskog sabora.Public administration reform in the Republic of Croatia is an important area that is often discussed. From year to year, we strive for modernization, which should result in improved quality and greater availability of services to citizens. With the technology development, there was significant progress in the public service business itself, but reforms are still needed. Furthermore, there are also problems in archives and entire system of records management. In the continuation of the paper, I will comment on the development and problems of Croatian public administration, problems in records management. I will also analyze the process of informatization and the Strategy for the development of public administration for the period from 2015 to 2020 adopted by the Croatian Parliament