The Use of Information Technologies During the Process of Boarding an Aircraft

U radu je analiziran utjecaj informatičkih tehnologija u otpremi putnika u zračnom prometu. Poseban naglasak je na primjeni i primjerima informatičkih tehnologija prilikom otpreme putnika u zračnom prometu. Osim toga, navedene su i podrške IATA-e u standardizaciji primjene IT tehnologija. Obrađene su također mogućnosti i izazovi primjene informatičkih tehnologija u zračnom prometu. Navedene su i općenite značajke otpreme putnika i prtljage u zračnom prometu.This paper analyzes the influence of the use of information technologies during the process of boarding an aircraft. Special emphasis was placed on the application and examples of IT technologies when handling air passengers. In addition, IATA's support in standardizing the use of IT technology is also listed. The possibilities and challenges of the use of IT technologies in air transport have also been addressed. General features of air passenger and baggage handling departure procedures are also listed