Secondary traumatic stress in social workers working in social care institutions for children and youth

Socijalni radnici će se tijekom svog rada susresti s korisnicima koji imaju traumatsko iskustvo. Rad s traumatiziranim osobama može rezultirati razvojem posredne traumatizacije. Posredna traumatizacija može dovesti do nastanka posrednog traumatskog stresa, stanja sličnom posttraumatskom stresnom poremećaju. Uz to, posredna traumatizacija može dovesti do zlouporabe droga i alkohola, kao i do gubitka interesa za rad i aktivnosti. Djeca i mladi mogu biti žrtve različitih oblika nasilja. Stoga su socijalni radnici koji rade u ustanovama socijalne skrbi za djecu i mlade izloženi riziku razvoja posredne traumatizacije te razvoja posrednog traumatskog stresa. Kako bi se spriječio nastanak posredne traumatizacije, ustanova socijalne skrbi mora poduzeti određene korake. Najvažniji korak je uvođenje redovitih supervizijskih grupa. Supervizija se pokazala kao ključan alat u borbi protiv posredne traumatizacije. Uvođenjem redovite supervizije smanjuje se razina posredne traumatizacije. Uz superviziju, važna je i podrška od strane organizacije i kolega u timu. Zadovoljstvo suosjećanjem, konstrukt koji proučava zadovoljstvo postignutim u radu s korisnicima, može smanjiti razinu posredne traumatizacije. Veće zadovoljstvo suosjećanjem će rezultirati manjom razinom posredne traumatizacije i obrnuto. Cilj ovog rada je istražiti pojavnost posredne traumatizacije, ispitati postojanje supervizije u ustanovama socijalne skrbi za djecu i mlade, ispitati razinu zadovoljstva suosjećanjem te istražiti utjecaj supervizije i zadovoljstva suosjećanjem na razinu posredne traumatizacije.Social workers will, during their work, meet people who had a traumatic experience. Working with traumatized individuals can result in the development of secondary traumatic stress. Secondary traumatic stress can lead to secondary traumatic stress disorder, a condition similar to post-traumatic stress disorder. In addition, secondary traumatic stress can lead to drug and alcohol abuse as well as loss of interest in work and activities. Children and young people can be victims of various forms of violence. Therefore, social workers working in social care institutions for children and youth are at risk of developing secondary traumatic stress and the development of secondary traumatic stress disorder. In order to prevent the occurrence of secondary traumatic stress, the social welfare institution must take certain steps. The most important step is the introduction of regular supervision groups. Supervision has proven to be a key tool in the fight against secondary traumatic stress. The introduction of regular supervision reduces the level of secondary traumatic stress. In addition to supervision, support from the organization and teammates is also important. Compassion satisfaction, a construct that studies satisfaction with working with service users, can reduce the level of secondary traumatic stress. Greater levels of compassion satisfaction will result in lower levels of secondary traumatic stress and vice versa. The aim of this paper is to investigate the incidence of secondary traumatic stress, to examine the existence of supervision in social care institutions for children and youth, to examine the level of compassion satisfaction and to investigate the impact of supervision and compassion satisfaction on the level of secondary traumatic stress