ABSTRACT This study aims to determine the effect of service quality on inpatient satisfaction at the Bahagia Hospital in Makassar City. The research method used is a quantitative survey method using an explanatory approach. A sample of 100 people who are inpatients at the Bahagia Hospital using accidental sampling technique. The data analysis used is descriptive analysis and inferential analysis. The results showed that the quality of service had a significant influence on the satisfaction of inpatients at the Bahagia Hospital. This shows that service quality has an important role so that service delivery can provide results in accordance with what patients expect
To measure the quality of health care using five dimensions of service quality that is direct eviden...
Quality in a Hospital Service is closely related to Inpatient Patient Satisfaction in Hospitals in I...
Quality in a Hospital Service is closely related to Inpatient Patient Satisfaction in Hospitals in I...
The hospital is one of the institutions engaged in health services. The main indicator of the standa...
The aims of the study is to determine the Service Quality on Outpatient Satisfaction Level. Pa...
Health problems have become a basic need for society. With the increase in people's living standards...
Background: Patient satisfaction assessment isan important tool for monitoring the quality of health...
This study aims to determine how much influence the quality of hospital services and facilities have...
The low quality of service will make customer satisfaction, with the emergence of complaints patient...
Background: Quality health services are health services that can satisfy every service user by the a...
Health service quality is the level of perfection of health services that are organized in accordanc...
The main problem in public service particularly health care service is the public’s increasing deman...
Background: The higher quality of hospital services will cause customers to have a high level of sat...
The aims of this research to examine the effect of service quality on the hospital image in Batam th...
The main problem in public service particularly health care service is the public’s increasing deman...
To measure the quality of health care using five dimensions of service quality that is direct eviden...
Quality in a Hospital Service is closely related to Inpatient Patient Satisfaction in Hospitals in I...
Quality in a Hospital Service is closely related to Inpatient Patient Satisfaction in Hospitals in I...
The hospital is one of the institutions engaged in health services. The main indicator of the standa...
The aims of the study is to determine the Service Quality on Outpatient Satisfaction Level. Pa...
Health problems have become a basic need for society. With the increase in people's living standards...
Background: Patient satisfaction assessment isan important tool for monitoring the quality of health...
This study aims to determine how much influence the quality of hospital services and facilities have...
The low quality of service will make customer satisfaction, with the emergence of complaints patient...
Background: Quality health services are health services that can satisfy every service user by the a...
Health service quality is the level of perfection of health services that are organized in accordanc...
The main problem in public service particularly health care service is the public’s increasing deman...
Background: The higher quality of hospital services will cause customers to have a high level of sat...
The aims of this research to examine the effect of service quality on the hospital image in Batam th...
The main problem in public service particularly health care service is the public’s increasing deman...
To measure the quality of health care using five dimensions of service quality that is direct eviden...
Quality in a Hospital Service is closely related to Inpatient Patient Satisfaction in Hospitals in I...
Quality in a Hospital Service is closely related to Inpatient Patient Satisfaction in Hospitals in I...