Quality management system documentation in construction projects

Ovim radom se opisuje pojam kvalitete i sustava upravljanja kvalitetom u graĊevinskoj organizaciji i općenito u organizacijama te dokumentiranje dokumentacije koja nastaje. Opisane su i norme HRN EN ISO 9001, HRN ISO 10005 te HRN ISO/TR 10013 kao i njihovi zahtjevi. U praktiĉnom dijelu je na konkretnom primjerku opisan sadrţaj Plana kvalitete, zakonodavni okvir kojeg se prilikom izrade plana treba drţati te zapisi koji nastaju za vrijeme izvoĊenja betonskih radova prilikom izvoĊenja graĊevinskih radova. Zakonom nije propisana obveza uvoĊenja sustava upravljanja kvalitetom u organizaciji, ali se njegovom primjenom postiţu znaĉajni rezultati koji za cilj imaju zadovoljstvo korisnika ili investitora u našem sluĉaju, kojem je cilj da dobije kvalitetno izgraĊenu graĊevinu. Norma HRN EN ISO 9001 koristi se za ostvarivanje potreba unutar organizacije te poboljšavanje postojećeg sustava upravljanja kvalitete bez obzira na veliĉinu ili djelatnost, kao i za ugovorne svrhe. Norme HRN ISO 10005 i HRN ISO/TR 10013 su zapravo smjernice za izradu Plana kvalitete i Priruĉnika kvalitete. Planom kvalitete izvedbe se jasno definiran sadrţaj koji se planira, osigurava i opisuju metode kontrole kvalitete koje će izvoĊaĉ radova primijeniti u izgradnji konkretne graĊevine za koju se plan i napravio. Plan kvalitete izvedbe znaĉajno olakšava posao izvoĊaĉu te osigurava da za cilj dobije kvalitetno napravljene radove. Zapisi su dokumenti koji nastaju dokumentirajući sve izvršene aktivnosti koje nastaju prilikom izvedbe graĊevine. Moraju biti lako ĉitljivi, pravilno arhivirani te pohranjeni.This paper describes the concept of quality and quality management system in the construction organization and in general in organizations and documents the resulting documentation. The standards HRN EN ISO 9001, HRN ISO 10005 and HRN ISO / TR 10013 are also described, as well as their requirements. The practical part describes the content of the Quality Plan, the legislative framework that should be followed during the preparation of the plan and the records that are created during the execution of concrete works during the construction works. The law does not prescribe the obligation to introduce a quality management system in the organization, but its application achieves significant results aimed at customer or investor satisfaction in our case, which aims to obtain a quality building. The HRN EN ISO 9001 standard is used to meet the needs within the organization and to improve the existing quality management system regardless of size or activity, as well as for contractual purposes.HRN ISO 10005 and HRN ISO / TR 10013 are in fact guidelines for the development of the Quality Plan and Quality Manual. The performance quality plan clearly defines the content that is planned, provided and describes the quality control methods that the contractor will apply in the construction of the specific building for which the plan was made. The performance quality plan significantly facilitates the work of the contractor and ensures that the goal is to get quality work done. Records are documents that are created documenting all the activities performed that occur during the construction of the building. They must be easy to read, properly archived and stored