COVID-19 : threat or opportunity for quality improvement in general practice?

Background: During the COVID-19 pandemic, an international research team, in close collaboration with EQuiP, set up the international multi-country study PRICOV-19 aiming to assess the impact of the pandemic on the organization of care in PC practices and on the different dimensions of quality of care, the efforts undertaken to ensure access to care and high-quality care for all patients, possible changes in roles of practice staff, and measures undertaken to ensure practice staff’ wellbeing. Aim and learning objectives: - Getting acknowledged with the results of the PRICOV-19 study - Reflecting on the threats and opportunities the respondents experienced in their own practice and in general practice in their country - Getting inspired by the experiences of colleagues and the input of experts to turn threats into opportunities - Formulating a plan for QI in the own practice Methods and timetable (90’): - Introduction and speakers presentations (S. Willems) (20’) o Presentation of the PRICOV-19 study results incl. what was identified as a threat /opportunity for QI in PC - Thematic small-group sessions: sharing experiences and reflect on how the experienced threats could be turned into an opportunity. (40’) Themes: o Patient safety (D. Zwart) o Interprofessional care (Z. Klemenc Ketiš) o Care for vulnerable population groups (S. Willems) o Care for the caregiver (A. Rochfort) o Keeping up with guidelines in a rapidly changing world (P. Vanden Bussche) - Plenary session with expert panel + participants formulate a personal intention for action in the next 3 weeks. (P. Vanden Bussche) (20’) - Conclusion (S. Willems) (10’) (Proposed) results / Conclusions Participants are inspired to find solutions for the threats COVID-19 poses in their own working context and this is written down in a concrete plan for the near future