Substansbrukande patienters erfarenhet av bemötande från vårdpersonalen. : En deskriptiv litteraturstudie.

Background:Substance use disorder is a medical condition that affects the patient physically, mentally and socially. It is a growing problem in Sweden and 1 in 10 Swedes over the age of 18 meet the criteria for being diagnosed with substance use disorder.Healthcare professionals describe this group of patients as complicated to care for related to lack of understanding, preconceptions and ignorance. This has created a distance between healthcare professionals and that patients have distanced themselves from care. Aim: To describe patients with substance uce disorder experience and treatment from the healthcare professionals. Method: The study is a descriptive literature study based on 14 qualitative, scientific articles Main results: The purpose of this literature study was to describe SBS patients' experience and treatment from healthcare professionals. The result emerged that patients describe a person-centered approach and knowledge is an important denominator in the treatment of health professionals. Positive experiences are described when health professionals have knowledge of the disease and how the disease expresses and affects the patient's life. To show compassion, make eye contact, show interest, and listen to what the patient has to tell is appreciated by the patients. Many patients had low confidence in healthcare due to previous experiences that have been negative in the form of knowledge deficiency, preconceived sentences, and that they were rejected. Patients felt that they did not have access to care on equal terms as patients with other diseases and that medical treatment could not be met. Fear over seeking care is because the patients experienced attitudes from healthcare professionals suggesting that the patient caused its illness on its own and may take the consequences of its actions. Conclusions: Based on the present study, patients illustrate that healthcare professionals have a large and significant meaning for how the health visit is perceived. Health professionals will face patients with substance use disorder when they occur in all different care instances. Therefore, the authors of the present study consider that all staff working in some form of health care should obtain knowledge of mental illnesses and nursing in order to offer care of quality and professional treatment. This would lead to more patients with substance use disorder getting the same care and nursing as patients with other diseases