Despite all the achievements in improving container terminal performance in terms of equipment and container stacking systems (CSS), terminal operators are still facing several challenges. One of these challenges is the lack of information about further transportation modes of the container, which leads to extra movements of the container inside the stacking area. Hence, we aimed to examine factors that affect container handling processes and to evaluate a container terminal’s overall equipment effectiveness. This study used data from a container terminal at the Port of Antwerp, Belgium. An agent-based model was developed based on a block-stacking strategy to investigate two scenarios: (1) having information about further transportation mod...