Preface

Business Process Management (BPM) remains of high popularity as a paradigm for the evaluation and design of organizational and IT systems as well as an increasingly attractive domain for academic research. There are definite signs of maturity in the operationalization and value generation of process-based management approaches and communities of practice (e.g., BPMG.org), and events like the annual Business Process Management conference contribute to a fast growing body of knowledge on BPM